Question 1

What are Voxov lamps made from?

Accepted Answer

Shades are made from PETG, a durable and light-responsive thermoplastic. Bases are made from PLA, a plant-derived bioplastic with a matte finish.

Question 2

Can I mix shades and bases from different collections?

Accepted Answer

Yes. All Voxov shades fit all Voxov bases, across every collection.

Question 3

How long does shipping take?

Accepted Answer

Each lamp is handmade to order and ships within 5 business days. Shipping is free within Sweden.

Question 4

Do you ship internationally?

Accepted Answer

Voxov currently ships within Sweden only. International shipping is planned for the future.

Question 5

What bulb do I need?

Accepted Answer

An E27 fitting, max 40W LED equivalent. The bulb is not included.

Question 6

How do I care for my lamp?

Accepted Answer

Dust with a soft, dry cloth. Avoid chemical cleaners, abrasive cloths, and prolonged exposure to direct sunlight.

Question 7

Can I return my lamp?

Accepted Answer

Yes. Voxov accepts returns within 30 days of delivery, in original condition and packaging. Return shipping is free.

Question 8

Can I swap the shade on my lamp?

Accepted Answer

Yes. Shades lift off the base. Every Voxov shade fits every Voxov base.

Frequently asked questions